Last updated: 2025-10-09
Gistilo ("we," "us," "our") provides an online tool that summarizes public video content and generates concise notes and insights.
Legal owner: Gistilo, British Columbia, Canada.
Contact: [email protected]
This policy explains what personal data we collect, how we use it, how long we keep it, and your rights. It applies to our website and app at Gistilo.ai and any connected endpoints we operate.
Payments are processed by Stripe. We do not collect or have access to complete payment card details (such as full card number or CVC). We may receive limited billing details (e.g., last four digits, card brand, expiry month/year) from Stripe for receipts and fraud prevention.
We do not use third‑party advertising cookies.
Depending on your location, you may have rights to access, correct, delete, or export your data, and object to/limit certain processing. To exercise rights, email [email protected] from the address associated with your account. We may verify your identity before acting.
We use reasonable safeguards: HTTPS in transit, hashed passwords, role‑limited access, and Stripe for payments. No method is 100% secure; report issues to [email protected].
The Service is not directed to children under 13 (or the age required in your country). Do not use the Service if you are under that age.
We may interact with third‑party platforms to fetch publicly available information that helps provide the Service (e.g., retrieving basic video metadata). Your use of those platforms remains subject to their terms and privacy policies. We do not connect to or access your personal accounts on those platforms.
We may process data in Canada, the United States, or other countries where our providers operate. When transferring personal data, we use appropriate safeguards (e.g., contractual clauses).
Key providers include payment processors (e.g., Stripe) and hosting/infrastructure vendors. They process data on our behalf under appropriate agreements.
We may update this policy at any time without prior notice (unless notice is required by law). We will post the updated policy with a new "Last updated" date; continued use after the effective date means you accept the changes.
Email: [email protected]